Join Our Newsletter

Training & Support

Your HawkSight support team will offer support from induction through to your first digital security risk assessment.

The platform is designed for simplicity—getting you up and running fast. With built-in guidance and expert support, you can complete your first digital security risk assessment quickly and confidently.

Step 1: HawkSight’s introductory training video

Get Started with ISO-Aligned SRM in Just Three Minutes

Begin with our quick introductory video—your guide to mastering the essentials of security risk management. In just a few minutes, you’ll be walked through the entire process: from identifying critical assets, through analysing threats and vulnerabilities, to evaluating risks and applying prioritised treatments. The workflow is visual, intuitive, and built for rapid execution—bringing consistency, clarity, and confidence to your SRM process.

Ready to begin? Just click play on the video to the left.

Step 2 - Onboarding

Onboard with Confidence — Guided Every Step of the Way

Your onboarding journey begins with a dedicated Customer Success Consultant who walks you through your fully configured HawkSight SRM account. From your first login to completing your initial security risk assessment, we ensure every user is equipped to succeed—fast.

This hands-on session introduces your tailored platform setup, demonstrates key workflows, and ensures consistency across your team.

Step 3 - Support

Ongoing Support That Grows With You

  • In-App Ticketing: Raise support requests directly within the platform—quick, trackable, and efficient.

  • Dedicated Support Email: Reach out anytime at support@hawksightSRM.com for timely assistance.

  • Customer Success : You’ll be assigned a dedicated consultant who knows your setup, understands your goals, and is on hand to guide your team.

  • Spotlight Sessions: Need a refresh or want to explore new features? Book tailored sessions to deep-dive into topics that matter most to your organisation.

Go Beyond the Basics of SRM

Optional Certified eLearning in SRA methodology

For those looking to deepen their expertise, HawkSight offers an optional eLearning course developed in partnership with Highfield eLearning. This certified training explores the full ISO-aligned Security Risk Assessment methodology in greater detail—perfect for users who want to strengthen their strategic understanding.

Whether you’re a seasoned practitioner or just getting started, this course adds lasting value to your SRM journey.

Shopping Basket